Please note: These instructions are updated for version 2.01 and later. In version 2.0 the sc-admin folder referenced below is called sc_admin, and the export folder is called csv.
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simpleContact Pro enables you to export your inbox and mailing list data to a CSV file, ready to import into spreadsheet applications or mass mailer systems like Campaign Monitor.
You should make sure your export folder is writable. You will find it inside sc-admin. You should not need to alter the access permissions for any other file or folder in simpleContact Pro.
The data can then be written to a file and served to you as a download. If your site is hosted on a Unix server, you can remotely set permissions on files and folders through your FTP client using a command called chmod ("change mode").
*Windows servers do not support chmod.* You may need to consult your hosting provider for the best way to set permissions. If you are unable to make your export folder writable all is not lost; simpleContact Pro will write the CSV data to your browser window and you can manually paste it into a text file and save it.
Here are some generalised instructions for how to chmod with your FTP client. Please note that your client may differ slightly in its interface and terminologies.
1) Having uploaded simpleContact Pro to your server, select the sc-admin/export folder on your server.
2) View the folder's information (by right-clicking and selecting "info" or "properties" from the menu).
3) You should see a group of "permissions" checkboxes and a text field (which may be labelled "numeric value" or "octal").
4) Type 755 into the text field.
You may have heard of using chmod 777 to make files and folders writable. You should however find that the tighter setting of 755 will suffice. It is also preferable from a security standpoint.
Please note: You may need to set the folder to 777 in the first instance (to create a CSV file), but after that you should set the folder to 755 for future exports.
5) Confirm the setting change.
You should now be able to export your CSV file from sc-admin.