simpleContact Support Forums

1. 

   paul
   Member

   Strange situation I'm having with the Pro version, if "Send contact form response email to users" is not checked but Double opt-in is checked, a subscriber does not get any e-mail to opt-in. If I then select "Send contact form response email to users", a subscriber does receive the Contact form and Double opt-in confirmations in one e-mail.

   In all cases the recipient e-mail is working fine.

   Also I notice that if the user has submitted once before (but hasn't yet double opted-in) then subsequent attempts to submit with the same e-mail will result in an e-mail without the [confirm] link included. I'm guessing the system is looking for duplicate e-mails but it might be better to check the Mailing list, not the Inbox for duplicates. Also in the event of finding a duplicate, it might be better to also have a different response page from the standard one when the user hits submit so they aren't thinking everything is fine and dandy.

   Posted 3 years ago #
2. 

   Alex
   Administrator

   Thank you, I'll address your points in turn:

   If contact form autoresponse is off, double opt-in message is not sent

   I have investigated and this appears to be a bug. You should be able to patch it by following these steps:

   Open sc_admin/include/contact.php

   Find line 297, where the code section called "Email notification to user" ends. There should just be a } on the line. Paste this code over that line:

   } else {
// Confirmation email
if ($confirmkey != "") {
$list_confirm_link = $list_confirm."?confirmkey=".$confirmkey;
$new_message = str_replace("[confirm]",$list_confirm_link,$list_responder_message);
$new_message = "\n".$new_message;
sendMessage($email,$responder_email,$responder_name,$responder_replyto,$list_responder_subject,$new_message);
}
}

   Unconfirmed mailing list subscribers do not get a confirmation email if they reattempt to subscribe

   This is the programmed behaviour of the application, but I have already noted this as something I believe should be changed. I plan to make the form create and send a new confirmation link.

   I will address both these issues in a future version of the application.

   Posted 3 years ago #

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