Archive for the ‘News’ Category

simpleContact Pro is now available from codecanyon.net

Wednesday, February 16th, 2011

As of the 15th February, simpleContact Pro is available to buy from CodeCanyon. CodeCanyon is one of the popular Envato marketplaces and joining is a move to help increase exposure.

Approval process

Submitting to an Envato marketplace is somewhat like adding a product to Apple’s app store. You have to go through an approval process before your product is made available to buy. They also receive a percentage of sales which varies depending on whether you are selling exclusively through them (I’m not). I don’t mind admitting that my original submission, about two weeks ago, was rejected. It wasn’t without good reason though: I had provided the application exactly as it is found on this website and that proved to be a useful lesson about context.

On this – its own website – you can see visual information about what the UI of the application is like – screengrabs, colours etc. It is also clear from the Pro page that there is online documentation. Outside that context though, these clues are absent. The reviewer rightly thought that the application was insufficiently documented and didn’t get a good sense of what the UI is like from the supplied screengrabs and live demo. So they rejected it.

I spent the time since improving those supporting materials. I re-made my live demo, created new screengrabs (which I may put in place of the existing ones) and made local HTML versions of the support documents, which I included in a special version of the application download for CodeCanyon. I may add those to the regular download, but I think it’s best to keep documentation online so unless there’s significant demand I’ll leave it as-is. In response to these changes, the application was accepted.

Pricing

Pricing is a big part of this marketplace experiment. Again like the app store, a developer must accept that you will make less money per-sale with the aim of making more sales to compensate for that. Many developers, particularly those with Mac products that pre-date the Mac app store and continue to be sold outside it, actually charge less in the app store than they do on their own website. Money by Jumsoft is one example.

I should point out at this point: the pricing of simpleContact Pro on CodeCanyon is not under my control. Envato set the price, and adjust it over time. I will periodically review whether or not it is appropriate to continue to sell there. I don’t wish to upset existing customers.

The price of the developer license (they call it the “extended license”) on CodeCanyon is almost the same, at $55 (vs $60 here). The single domain license though is considerably less at $11 (vs $25 here). In both cases the price increases by $2 if you have not bought pre-paid credits in the marketplace. It’s up to you to decide which is more convenient for you – to pay by credit card on CodeCanyon or directly to me by PayPal here. I promise to support all customers equally.

I’d appreciate any feedback you have.

User feedback about simpleContact Lite and Pro in the new Buzz page

Wednesday, March 31st, 2010

Successful businesses build a relationship and trust with their audience. Which begs the question, how do you start to do that? One thing is certain: it doesn’t involve writing endless pages of marketing-speak and hoping it means something to somebody.

You can’t buy trust

It helps if you can minimise a person’s risk. That’s why simpleContact Lite is more than just a free PHP contact form solution. You can also use it to confirm that simpleContact Pro will install successfully on your website. Its interface is consistent with Pro, and you can migrate your settings and data when you decide to upgrade.

We all want to try before we buy. That’s why there’s a live demo that you can use to explore the admin interface in full and decide whether it will satisfy your needs.

… But there’s no substitute for unbiased word of mouth. Proof that someone went first, spent their money, and were happy with the result. Happy enough that they wanted to share the experience.

Don’t take my word for it

It’s time I shared some of the feedback I’ve received since I released these applications. I’ve added a buzz page to this website which contains comments from real users of Lite and early-adopters of Pro.

Businesses, design agencies, freelance web designers and marketers – it’s quite a mixed bag! Maybe something in there means something to you.

On an unrelated note, I completed a maintenance upgrade to the support forums last weekend. It’s now dressed in a snappy shade of green and should be more useful than before.

simplecontactform.com is now live!

Wednesday, October 28th, 2009

I’m pleased to announce that this site is now live! It’s been a while since simpleContact Pro 2.0 was released, so I’ll use this opportunity to talk about what’s been going on. I also want to spotlight two major additions to this site.

I had two main reasons for “soft” launching Pro. I wanted to determine that I had a commercially viable product before I invested the time to produce a suitable website for it. I’m thrilled to say that in the months following Pro’s release it proved not only that, but the feedback from users has been overwhelmingly positive. I’ll be adding a dedicated buzz page to this site soon.

I also wanted to make sure that I wasn’t launching a half-baked website. I spent a period of time just supporting users, answering questions by email and on the forum and that has informed this website. Online documentation is in place and the forum already has a useful collection of posts. There is a rough edge or two (the apps will adopt the new colour scheme for starters), but the site is good enough to go live, so it is.

Live demo

I have added a live demo to the site. You can now try before you buy with an example of a form powered by Pro and an admin panel that you can freely browse. This should help to answer many questions that you might have about the application and its interface.

Developer license

In response to user demand I have also added a “developer” license option to the buy page. If you are a web designer this is a money saver. Instead of purchasing multiple single-domain licenses you can choose this option and install Pro on as many of your websites as you want. Not only that, but all future updates will be free to you.

I’ve got many ideas for how to improve this website and its products. I hope you like it!